SHIPPING AND DELIVERY OPTIONS
We offer the following shipping and delivery options:
Domestic Shipping
International Shipping
Free Local Pickup
PROCESSING TIME
We process orders within one business day, excluding weekends and public holidays. Once your item has been handed to the delivery carrier, we will send you a tracking number.
CANCELLATIONS
Once an order is submitted, processing begins and the order cannot be canceled. If you have any questions about canceling an order, please contact us.
RETURNS
We accept returns within 30 days from the original purchase date, provided that the items are unused and in their original condition. Some items, such as items on sale, may be ineligible for returns. For more information, please visit https://movexmobility.com/return-policy
DELAYED ORDERS
If we experience delays in processing your order, you will have the option to cancel your order for a full refund. However, we are not liable for delays caused by the shipping provider. For delayed orders, please first contact the shipping carrier to check the status of your item.
DAMAGED ORDERS
Movex Mobility is not responsible for lost or damaged products after they have been placed in the hands of the shipping carrier. If your product arrives damaged, please contact us so that we can assist you in filing a claim with the shipping provider.
SHIPPING RESTRICTIONS
We do not ship to P.O. boxes.
The Transportation Security Administration (TSA) has restrictions on what items can be shipped through air transportation in the US. Therefore, any unauthorized items for air shipment may require a different shipping method.
